Politique d’expédition

Shipping Policy

Last Updated: 2023-08-19

Welcome to Shroom and Loom! We want to ensure you have a clear understanding of our shipping practices. Please read our Shipping Policy carefully before making a purchase.

Processing Time

Orders are typically processed within 2 business days from the date of purchase. Processing time may vary due to factors such as order volume and availability of products.

Shipping Methods

We partner with reliable carriers to ensure your orders are delivered safely and efficiently. Shipping methods may include standard, expedited, or international options, depending on your location and chosen delivery speed.

Shipping Times

Shipping times vary based on your location and the shipping method selected at checkout. Estimated shipping times are provided during the checkout process and are subject to change due to unforeseen circumstances.

Shipping Costs

Shipping costs are calculated based on the weight of the products, your location, and the selected shipping method. The exact shipping cost will be displayed during the checkout process.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

Customs and Import Taxes

For international orders, please note that you may be responsible for customs duties, taxes, or import fees imposed by your country's customs authorities. We are not responsible for these additional charges.

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.

Lost or Delayed Shipments

In the rare event that your order is lost or significantly delayed during transit, please contact our customer support team. We will work with the carrier to resolve the issue.

Order Tracking

If you have any questions about your order's tracking information or delivery status, please contact our customer support team at ShroomandLoom@outlook.com

Contact Us

If you have questions or concerns about our Shipping Policy, please contact our customer support team at Email:

ShroomandLoom@outlook.com    Phone: (780) 238-2012 

Thank you for choosing Shroom and Loom. We're dedicated to delivering your orders with care and efficiency.