Politique de remboursement
Return and Refund Policy
Thank you for shopping with us! We want to ensure your satisfaction with our products. Please read our return and refund policy carefully.
Returns
If you receive a product that is damaged, defective, or not as described, you may be eligible for a return. To initiate a return, please follow these steps:
- Contact our customer support within 7 days of receiving the item to report the issue.
- Provide a clear photo or video of the product displaying the problem.
- Our customer support team will assess your case and provide instructions for returning the item.
Please note:
- Returns are only accepted for damaged, defective, or incorrect items.
- Items must be in their original packaging and unused.
- Returns must be initiated within 7 days of receiving the product.
Refunds
Once your return claim is initiated and we received and inspected the evidence, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact our customer support team please remember that our policies are subject to change. It's advisable to review this page periodically to stay updated on any modifications to our return and refund policy.
Email: ShroomandLoom@outlook.com Phone: (825) 609-9127